Semester Start Shouldn't Be a Crisis
Singoa automates student billing, payment plans, and financial aid reconciliation — so your bursar's office runs on autopilot, not overtime.
Your Bursar's Office Processes 3,000+ Billing Events in 2 Weeks — Manually
Every August and January, the same crisis repeats. Here's what the data says.
Tuition Collection Delays
For a 10,000-student university at $15K avg tuition, a 10% delinquency rate = $15M at-risk per semester. Unpaid balances are the #1 reason students cannot re-enroll or obtain transcripts.
Source: National Student Clearinghouse Research Center, 2023
Financial Aid Complexity
Reconciling Pell Grants, Stafford Loans, and PLUS Loans against each student's COA and EFC from their ISIR is the most labor-intensive process in any bursar's office.
Source: Federal Student Aid Annual Report FY2023
Payment Plan Defaults
Institutions with automated reminders and auto-pay see 8–12% default rates vs. 20–30% for manual follow-up only.
Source: FACTS Management; Nelnet Campus Commerce
Refund Processing Delays
Title IV regulations (34 CFR 668.164) require excess aid refunds within 14 days. Manual processing routinely takes 5–10 business days, creating regulatory risk.
Source: NASFAA 2022 Administrator Survey
Manual Student Billing vs. Singoa Automation
Without Singoa
- Staff manually exports enrollment from Banner to Excel to billing system (4-6 hours)
- Financial aid office emails spreadsheet — staff manually applies credits (2-3 days)
- Payment plan reminders sent manually via Outlook — no tracking, no audit trail
- 1098-T forms pulled from 3 systems, reconciled in Excel — 2-4 weeks for 5,000 students
- Registration holds placed manually per student — staff checks aging report daily
With Singoa
- Banner enrollment syncs automatically — bills generated in minutes, all credits applied
- Financial aid disbursements pulled via ISIR integration — applied to accounts in real time
- Payment plan reminders sent automatically, FERPA-compliant, timed to installment schedule
- 1098-T forms generated in 2-4 hours for 5,000 students, IRS-ready by January 31
- Registration holds placed and released automatically based on balance thresholds
70-80% reduction in manual billing tasks. 85-90% collection rate. Zero FERPA violations.
Built for the Bursar's Office, Not Bolted On
Every feature designed for education-specific billing workflows, compliance requirements, and SIS integrations.
Automated Tuition Billing
Singoa pulls enrollment data from your SIS nightly, generates term bills with all charges (tuition, fees, room, board, lab fees), applies financial aid credits, and delivers FERPA-compliant e-bills to students and authorized payers.
- SIS enrollment sync (Banner, Colleague, PowerSchool)
- Automated charge calculation by program, credit hours, residency
- Financial aid credit application before bill delivery
- FERPA-compliant e-billing with authorized payer portal
- Automated registration hold placement and release
The Math Works. Every Semester.
From 82% to 88% average across education clients
Faster collections through automated follow-up and payment plans
Reduction in manual billing tasks — reallocate to student services
Student Billing ROI Calculator
Connects to Your Student Information System
Native integrations with the platforms your institution already runs. No middleware, no IT project.
Ellucian Banner
SIS / ERPReal-time enrollment sync, financial aid disbursement, and student account updates via Banner Direct Connect and REST API.
Ellucian Colleague
SIS / ERPFull bidirectional integration for student billing, payment posting, and financial aid reconciliation.
PowerSchool
K-12 SISK-12 student information sync for tuition billing, fee management, and family payment plans.
Blackbaud
K-12 / IndependentIndependent school tuition management, donor billing, and financial aid integration.
Workday Student
Cloud ERPCloud-native integration for institutions on Workday Student for enrollment, billing, and financial aid.
Nelnet Campus Commerce
Payment ProcessingPayment processing integration for tuition payments, payment plans, and refund disbursement.
FERPA, Title IV, 1098-T, PCI DSS — Handled
Education compliance is not a feature we added — it is the foundation we built on.
FERPA
Family Educational Rights and Privacy Act. Singoa enforces FERPA release verification on every outbound communication, gates authorized payer access, and maintains a complete audit trail for SPPO compliance reviews.
Title IV
Federal Student Aid compliance including R2T4 withdrawal calculations (34 CFR 668.22), 14-day excess aid refund processing (34 CFR 668.164), and SAR/ISIR data handling per DOE requirements.
1098-T
Automated generation of IRS Form 1098-T for all eligible students. Pulls qualified tuition (Box 1) and scholarships (Box 5), generates Publication 1220 e-file format, ready by January 31 deadline.
PCI DSS
Payment Card Industry Data Security Standard Level 1 compliance. All payment data is tokenized at the point of entry. Singoa never stores raw card numbers — PCI scope is minimized to the payment gateway.
Questions from Bursars and CFOs
Schedule Your Student Billing Assessment
Free 30-minute assessment of your current billing workflow. We will map your SIS integration, identify automation opportunities, and estimate your ROI.